Support Center

Get the help you need to make the most of Bantyr's anonymous political platform

🔍 How can we help you today?

Search our knowledge base or browse popular topics below

👤

Account & Login

Account creation, login issues, profile management

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Privacy & Security

Anonymous features, data protection, safety

Platform Features

Posting, voting, following topics, notifications

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Contact Support

Get personalized help from our team

👤 Account & Getting Started

How do I create a Bantyr account? +

Creating a Bantyr account is simple and anonymous:

  1. Download the Bantyr app from the App Store or visit our web platform
  2. Choose "Create Account" and enter only an email address
  3. Select an anonymous username (no real names required)
  4. Verify your email and start engaging in political discourse

No personal information, phone numbers, or ID verification required!

Why can't I log in to my account? +

Common login issues and solutions:

  • Forgot password: Use the "Reset Password" link on the login page
  • Email not recognized: Ensure you're using the exact email from registration
  • Account suspended: Check your email for notifications from our moderation team
  • Technical issues: Try clearing your browser cache or updating the app
Can I change my username? +

Yes! You can change your username anytime:

  1. Go to Settings → Profile
  2. Click "Change Username"
  3. Choose a new anonymous username
  4. Your post history remains intact with the new name

🔐 Privacy & Security

Is Bantyr really anonymous? How do you protect my identity? +

Bantyr is designed for complete anonymity with multiple layers of protection:

  • No Personal Data: We don't collect names, addresses, phone numbers, or ID
  • End-to-End Encryption: All communications are encrypted
  • Anonymous Usernames: Only you know your real identity
  • No Tracking: We don't track browsing history or personal behavior
  • Secure Infrastructure: Industry-leading security protocols protect all data
What if I experience harassment or see inappropriate content? +

We take safety seriously. Here's how to report issues:

  1. Use the "Report" button on any post or comment
  2. Select the type of violation (harassment, hate speech, etc.)
  3. Our moderation team reviews reports within 2 hours
  4. Block users to prevent further interactions

We have zero tolerance for doxxing, threats, or hate speech.

Can I delete my account and data? +

Absolutely! You have complete control:

  • Go to Settings → Account → Delete Account
  • All your posts, comments, and data are permanently deleted
  • Deletion is immediate and irreversible
  • No data is retained after account deletion

⚡ Platform Features

How does the voting system work? +

Bantyr's voting promotes quality discourse:

  • Upvote: Content that contributes to thoughtful discussion
  • Downvote: Content that's off-topic, inflammatory, or low-quality
  • Ranking: Higher-voted content appears more prominently
  • Anonymous: Your votes are completely private
How do I follow topics and get notifications? +

Stay updated on issues that matter to you:

  1. Browse topics or search for specific issues
  2. Click "Follow" on any topic page
  3. Get notifications for new discussions
  4. Customize notification frequency in Settings
What are the community guidelines? +

We maintain a respectful environment for political discourse:

  • ✅ Encouraged: Thoughtful debate, sharing sources, asking questions
  • ❌ Prohibited: Personal attacks, doxxing, hate speech, harassment
  • ❌ Prohibited: Spam, misinformation, threats, illegal content
  • Note: Disagreement is welcome; disrespect is not

💬 Still need help? Contact our support team

Can't find the answer you're looking for? Our support experts are here to help you with any questions about Bantyr.

Average response time: 2 hours
We'll use this to respond to your request

🔒 Your support request is confidential and will only be used to help resolve your issue.

📚 Additional Resources

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Download the App

Get the full Bantyr experience on iOS

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Web Platform

Access Bantyr from any browser

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Community

Join discussions about the platform

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